Shipping & Returns

Shipping: US & Canada

US: Shipping is a flat rate of $5. Shipping is free on all orders of $125 or more. Express shipping is also available for an additional fee at checkout.

Canada: Shipping is a flat rate of $25. Express shipping is not available. The buyer is responsible for paying all additional customs, duty, taxes, and handling fees that may be assessed when your package arrives. Orders that are returned due to a refusal to pay customs, duty, taxes, or handling fees will not be refunded. 

All items stocked by The Green Crib & Kid are shipped from Massachusetts via USPS or UPS within 1-2 business days from the purchase date. Please allow additional processing time during holidays and sales events. We are not responsible for delays caused by the postal system, stolen or damaged packages, or the replacement of lost orders. Orders returned to us due to an incorrect or undeliverable address will be assessed any shipping and credit card fees. 

Items in our Marketplace (indicated by a "*" following the product name) are shipped directly from our brand partners using economy/ground shipping. Please refer to the individual product pages for specific details on each brand's shipping timeline. Marketplace items can only be shipped within the US. Express shipping is not available.

International Shipping

We do not offer shipping outside of the US and Canada at this time.

Returns & Refunds

We know you will love our products, but understand that sometimes you may need to make a return. Items can be returned in unused condition with the original tags still attached within 30 days of receipt. In order to initiate the return process please send us an email at returns@thegreencrib.com and we will provide you with a pre-paid return mailing label.

Upon receipt of the returned item(s), we will issue a full refund to your original method of payment, less a $5 return shipping fee. If you would like to make an exchange, or receive store credit if the item is no longer in stock, we will waive the $5 return fee. If you would like to cover the cost of your return yourself, please mail it to The Green Crib & Kid, 11 Barnboard Rd., Mansfield, MA 02048. We cannot accept returns during additional percent off clearance sales, on items in our Outlet and on international orders.